Handmade Gyokusendo Copper Pot

Please Note that all the bladed products deliveries within the UK are made with FedEx/Royalmail/UPS “PROOF OF AGE” service. Therefore the delivery driver will require proof that the recipient is over the age of 18.

We post by UPS/DHL/FedEx/Royalmail to UK addresses for the next-day delivery. However, it can take up to 2-3 working days sometimes.

AGE-VERIFICATION FOR BLADED PRODUCTS IS REQUIRED BY UK LAW:

The customer’s age (18+ years status) will be verified once the order is placed, It is done through our age verification integrated system (agechecked.com ).

If verification failed, the customer is required to email us a form of ID (Driving Licence/ Passport) photo to verify that you are over the age of 18 years.

• Orders are delivered from 1-5 working days to England, UK addresses (Scotland/Nothern Ireland may take a day or 2 extra)
• International delivery time may vary from 2-15 days depending on the destination country
• The parcel CANNOT be left in a ‘safe place’ or at neighbour’s address

Store pick-up orders: Come to collect ONLY when the Order status changes to “Ready for Collection” (Check the email in the inbox and the junk box for the email updates).

please wait for an email confirming when the order is ready for collection.

Customers should contact the JKC web team for any urgency.

NOTE: A Photo ID with the person’s signature is required to pick up the order.

If someone else is collecting on your behalf, please send us an email confirming the name of the Person Collecting the order in advance. Email us at [email protected]